At the Farmer School of Business, your voice genuinely shapes the student experience – and BSAC is the group that makes sure your feedback turns into real action.

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How BSAC Closes the Loop on Student Feedback​​

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Every concern submitted to BSAC is reviewed weekly by the President and VP of B-Orgs. If the issue is new and within our scope, it’s assigned to three Council Members who work together to move it forward. Each Council Member drafts an action plan, follows up with the right offices or individuals, and tracks their progress in our Feedback Dashboard. Once an issue is resolved, they email the original submitter to close the loop and mark it “Closed” so it automatically updates our system.

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How We Decide What to Take On (Our Scoping Process)

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Not every piece of feedback becomes a BSAC project – and we want to be upfront about how we decide what to take on. Every submission is reviewed through our scoping process, where we check whether it is actionable, specific, impactful and BSAC-solvable. In other words, we need to be able to turn it into a clear task, it must describe what/where/when/how, it should meaningfully improve student experience, and it must fall within BSAC’s scope (not broader university policy).

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​When something doesn’t meet these criteria, we still track it, and if it’s a small fix or concern we try our best to escalte to the Dean and Dean's suite. For positive feedback, we reach out to the people involved so they know they’re doing great work. Our goal is to review everything transparently – even if not every item becomes a full project.